Thank you for shopping with Ohoo Jaipur! We are committed to ensuring your shopping experience is smooth and enjoyable. Below you will find detailed information about our shipping and delivery policies.
1. Shipping Policy
1.1 Processing Time
- Order Processing: All orders are processed within 1-2 business days. Orders placed on weekends or public holidays will be processed on the next business day.
- Order Confirmation: Once your order is processed, you will receive an email confirmation with details about your purchase and a tracking number.
1.2 Shipping Methods
We offer the following shipping methods:
- Standard Shipping: Typically delivered within 5-7 business days from the date of shipment.
- Express Shipping: Typically delivered within 2-3 business days from the date of shipment.
1.3 Shipping Rates
Shipping rates are calculated based on the delivery address and the size and weight of the package. Shipping costs will be displayed at checkout before you finalize your purchase.
1.4 Shipping Areas
We currently ship to addresses within [Country/Region]. Unfortunately, we do not offer international shipping at this time. For specific delivery areas or queries, please contact our customer support team.
2. Delivery Information
2.1 Delivery Time
- Standard Shipping: Delivery times vary depending on your location. Generally, deliveries are made within 5-7 business days from the date of shipment.
- Express Shipping: Generally delivered within 2-3 business days from the date of shipment.
2.2 Delivery Issues
If you experience any issues with your delivery, such as a delayed or missing package, please contact our customer support team as soon as possible. We will work with our shipping partners to resolve the issue promptly.
2.3 Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery through our courier’s website.
2.4 Delivery Address
Please ensure that the delivery address you provide is accurate and complete. We are not responsible for orders that are not delivered due to incorrect or incomplete addresses.
3. Returns and Exchanges
If you are not satisfied with your purchase or need to return or exchange an item, please review our Return and Exchange Policy [link to Return Policy] for detailed instructions.
4. Contact Us
For any questions or concerns regarding shipping and delivery, please contact our customer support team at:
Ohoo Jaipur
Email: [email protected]
Phone: [Your Phone Number]
Address: [Your Business Address]
We are here to help and ensure that your shopping experience with Ohoo Jaipur is enjoyable from start to finish.
5. Changes to This Policy
We may update our Shipping and Delivery Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.